• What is the designated checkout time ?
    Guests are kindly requested to complete their checkout by 12:00 PM. This allows us to ensure a seamless transition for our departing guests and prepare the rooms promptly for our incoming arrivals.
  • Is it possible to extend the checkout time?
    The availability of late checkout depends on the day and room availability. If there is availability, you may extend your checkout time. Please inquire with our reception staff for assistance, and they will be happy to help accommodate your request based on the specific circumstances of that day
  • How can I confirm that you have received my reservation?
    Once you've completed the reservation process, we will promptly send you a confirmation email to the address provided during booking. Please check your email inbox, including the spam or junk folder, to ensure you receive and acknowledge our confirmation message. If you encounter any issues or have further questions, feel free to reach out to our reservation team, and they'll be happy to assist you.
  • Is it possible to cancel my reservation?
    Yes, cancellation is possible; however, it depends on the booking channel and the specific terms and conditions associated with your reservation. For detailed information regarding cancellation policies and procedures, we recommend checking the terms outlined by the booking channel used for your reservation. If you have any further questions or need assistance, feel free to contact us directly, and our team will be happy to provide guidance.
  • Are pets allowed at the hotel?
    Unfortunately, no, we do not permit pets on the premises.
  • Do you provide parking facilities?
    Certainly! We have ample parking space available to accommodate our guests. Rest assured, our expansive parking area is designed to ensure convenience and ease during your stay. Feel free to bring your vehicle, as we have plenty of room to accommodate your parking needs.
  • What is the hotel's smoking policy?
    For the comfort and well-being of all our guests, our hotel maintains a strict no-smoking policy. Smoking is not permitted in any indoor or designated non-smoking areas on the premises. We appreciate your understanding and cooperation in adhering to this policy to ensure a pleasant environment for all.
  • Can you recommend nearby restaurants?
    Certainly! Our location offers a variety of dining options in close proximity. Whether you're craving local flavors or international cuisine, there are plenty of places to explore near our hotel. Feel free to ask our friendly staff for personalized recommendations based on your preferences, and they'll be delighted to guide you to the best dining experiences in the vicinity
  • Up to what age are they considered children?
    As per our hotel policy, a child is generally considered to be between the ages of 2 and 12 years old. This age range is applied for determining child pricing, amenities, and other related services. Should you have any specific inquiries or if there are variations to this policy for certain offerings, we encourage you to contact our team for further clarification and assistance.
  • Do you have any discount codes?
    Yes, we occasionally share exclusive discount codes through our Instagram and Facebook pages. To stay updated on our latest promotions and receive special offers, we invite you to follow us on these social media platforms. Keep an eye out for exciting discounts and perks that we share with our valued followers. Thank you for connecting with us, and we look forward to enhancing your experience through our exclusive offers
  • How can I get in touch with my hotel?
    To get in touch with our hotel, you can reach us through the following contact details: Phone: +90 384 341 26 55 Email: info@hotelkral.com Whether you have questions, need assistance, or want to make a reservation, feel free to contact us, and our friendly staff will be happy to help. We look forward to hearing from you and ensuring your stay with us is as enjoyable as possible.